Policy & Procedure
Policy Statements
At Full Care Lifetime, our policy statements reflect our core purpose, values, and the principles we uphold. These statements ensure transparency, so you understand our unwavering commitment to providing the best possible service. Our dedication to excellence means we will always strive to meet your needs with integrity and care.
- Incident Management.pdf
- Complaint management.pdf
- Risk Management.pdf
- Harm, abuse, neglect and exploitation and how to prevent & respond to abuse.pdf
- Disaster-Emergency Management Plan.pdf
- Privacy & confidentiality.pdf
- Duty of care and Dignity of risk.pdf
- Infection control.pdf
- Waste Management.pdf
- Bullying, harassment and discrimination.pdf
- Administration of Medication.pdf
- Individual Values and Beliefs Policy and Procedure.pdf
- Privacy and Dignity.pdf
- Confidentiality.pdf
- Management of Data Breach.pdf
- Division 2 - Governance and Operational Management Corporate Governance.pdf
- Delegation of Responsibility.pdf
- Quality Management.pdf
- Care Assessment and Review.pdf
- Participant Case Notes.pdf
- Consent.pdf
- Succession Planning.pdf
- Compliance.pdf
- Continuous Improvement.pdf
- Workplace Health and Safety.pdf
- Information Management.pdf
- Providing Information.pdf
- Financial Management.pdf
- Human Resources.pdf
- Conflict of Interest.pdf
- Preferred Method of Communication.pdf
- NDIS Worker Screening check Policy and procedure.pdf
- Disputes and Grievances.pdf
- Equity and Anti-Discrimination.pdf
- Workplace Incident Management.pdf
- Complaints, Compliments and Feedback.pdf
- Participant Incident Management.pdf
- Human NDIS Participant Charter.pdf
- Continuity of Support.pdf
- Zero Tolerance Policy.pdf
- Division 3 - Provision of Supports Access to Supports.pdf
- Service Access.pdf
- Support Planning and Service Agreement Collaboration.pdf
- Support Planning.pdf
- Responsive Support Provision and Management.pdf
- Service Agreement with Participants.pdf
- Service Delivery and Participation.pdf
- Non-Response to Scheduled Visit.pdf
- Telehealth Policy.pdf
- Service Exit and Transition.pdf
- Division 4 - Support Provision Environment Participant Monies.pdf
- Emergency Management.pdf
- Safety and Security.pdf
- Physical Accessibility.pdf
- Food Storage & Preperation.pdf
- Safe Swallowing and Mealtime Management Policy.pdf
- Vehicle.pdf
- Participant Money and Property.pdf
- Chemical Usage and Storage.pdf